Our policy is strict on no refunds. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We do not accept exchanges on products that are intimates or swimwear.
To complete your exchange, we require a receipt or proof of purchase sent with the item or via email.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error and
Any item that is exchanged more than 15 days after delivery you will not receive a exchange.
Once your exchange item is received and inspected, we will send you an email to notify you that we have received your exchanged item. We will also notify you of the approval or rejection of your exchange.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
To return your product you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.